Last updated: 16 October 2026
This Cookie Policy explains how sissoo.com (“Sissoo”, “we”, “us”), operated by Spiritualme Inc., uses cookies and similar technologies on sissoo.com. Please read it together with our Privacy Policy.
What are cookies?
Cookies are small text files that a website stores in your browser. Similar technologies, such as local storage, session storage and tracking pixels, work in much the same way. In this policy we call all of them “cookies”.
Some cookies are set by Sissoo itself (first-party cookies). Others are set by services we use, such as Google or Stripe (third-party cookies). Session cookies are deleted when you close your browser. Persistent cookies stay until they expire or you delete them.
Your choice
When you first visit sissoo.com we show a cookie banner. You decide which cookies we may use:
- Strictly necessary cookies are always on, because the site, bookings and payments cannot work without them.
- Statistics and marketing cookies are only used if you accept them.
You can change or withdraw your choice at any time with the Manage consent tab at the bottom of every page on sissoo.com. We remember your choice for 12 months and then ask you again.
Cookies we use
We last checked the cookies on sissoo.com on 11 October 2026. Names ending in * have a varying part, such as an ID.
Strictly necessary
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
| cmplz_banner-status, cmplz_policy_id, cmplz_functional, cmplz_preferences, cmplz_statistics, cmplz_marketing, cmplz_consented_services | Sissoo | Remember your cookie choices | 12 months |
| wp_consent_functional, wp_consent_preferences, wp_consent_statistics, wp_consent_statistics-anonymous, wp_consent_marketing | Sissoo | Pass your cookie choices on to the other parts of the site | 30 days |
| wp-wpml_current_language | Sissoo | Remember your language | 1 day |
| _wcml_appointment_currency | Sissoo | Remember the currency you see prices in | 1 day |
| appointments_time_zone | Sissoo | Show session times in your time zone | Session |
| woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* | Sissoo | Keep your booking in the basket and through checkout | Session to 2 days |
| wordpress_logged_in_*, wordpress_sec_*, wordpress_test_cookie | Sissoo | Keep you securely signed in to your account | Session, or 14 days if you choose “Remember me” |
| __stripe_mid, __stripe_sid; on stripe.com: m | Stripe | Prevent fraud and keep card payments secure | 12 months / 30 minutes; 13 months |
| on smooch.io: _cfuvid | Zendesk | Keep the help chat secure and working | Session |
We also keep a few items in your browser’s storage so the site, basket and help chat work: wc_cart_created, wc_cart_hash_*, wc_fragments_* (basket), ZD-buid, ZD-suid, *.clientId (help chat), elementor and wpEmojiSettingsSupports (page display), and _pmw_session_data (holds booking events until you choose; nothing is sent to ad services without your consent).
Statistics
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Count visits and see how people use the site | 13 months |
Marketing
| Cookie | Provider | Purpose | Expires |
|---|---|---|---|
| _gcl_au; on doubleclick.net: IDE, test_cookie | Google Ads | Measure our ads and show you relevant ads | 90 days; 13 months / 15 minutes |
| _fbp | Meta (Facebook, Instagram) | Measure our ads and show you relevant ads | 90 days |
| _pin_unauth | Measure our ads and show you relevant ads | 12 months | |
| on tiktok.com: _ttp | TikTok | Measure our ads and show you relevant ads | 13 months |
| _uetsid, _uetvid; on bing.com: MUID, MR, SRM_B | Microsoft Advertising | Measure our ads and show you relevant ads | 1 day / 13 months; 13 months / 7 days / 13 months |
| _clck, _clsk; on clarity.ms: MUID, MR, SM, ANONCHK | Microsoft Clarity | See how pages are used (clicks and scrolling) so we can improve them | 12 months / 1 day; 13 months / 7 days / session / 10 minutes |
| on linkedin.com: bcookie, li_gc, lidc, __cf_bm | Measure our ads; li_gc stores your LinkedIn cookie choice | 12 months / 6 months / 1 day / 30 minutes | |
| __hstc, hubspotutk, __hssc, __hssrc; on hubspot.com, hs-scripts.com, hs-analytics.net: __cf_bm | HubSpot | Recognise returning visitors and link visits to enquiries you send us | 6 months / 6 months / 30 minutes / session; 30 minutes |
| sbjs_current, sbjs_current_add, sbjs_first, sbjs_first_add, sbjs_migrations, sbjs_session, sbjs_udata | Sissoo (WooCommerce) | Record which website or campaign brought you to a booking | Session / 30 minutes |
| dicbo_id | Outbrain | Measure clicks on our ads | 5 minutes |
Marketing services also keep some items in your browser’s storage: _gcl_ls (Google Ads), lastExternalReferrer and lastExternalReferrerTime (Meta), tt_appInfo, tt_sessionId, tt_pixel_session_index and is_eu (TikTok), _uetsid, _uetvid and their *_exp entries (Microsoft Advertising) and _cltk (Microsoft Clarity).
The map on a practitioner’s page uses Google Maps. It only loads after you accept marketing cookies, because Google then receives your IP address. Until then you will see a button to load the map.
Third-party services
These services set their own cookies and are responsible for them. Their privacy policies explain how they use your data:
- Google (Analytics, Ads, Maps): policies.google.com/privacy
- Microsoft (Clarity, Advertising): privacy.microsoft.com/privacystatement
- Meta: facebook.com/privacy/policy
- Pinterest: policy.pinterest.com/privacy-policy
- TikTok: tiktok.com/legal/privacy-policy-eea
- LinkedIn: linkedin.com/legal/privacy-policy
- HubSpot: legal.hubspot.com/privacy-policy
- Outbrain: outbrain.com/privacy
- Stripe: stripe.com/privacy
- Zendesk: zendesk.com/company/agreements-and-terms/privacy-notice
This help centre (care.sissoo.com) is run by Zendesk, which uses its own cookies to make it work.
Deleting or blocking cookies in your browser
You can also delete cookies, or block them, in your browser settings. If you block strictly necessary cookies, you may not be able to sign in or book. Your browser’s help pages explain how:
Changes to this policy
We update this policy when the cookies on sissoo.com change. The date at the top shows the latest version.
Questions
Use the chat in the bottom-left corner of sissoo.com, message us on WhatsApp, Instagram or Facebook from our contact page, or email support@sissoo.com if you prefer.
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