Delete my data

You can ask us to delete your Sissoo account and the personal data we hold about you at any time, including information we received when you signed in with Facebook, Google, Apple or Microsoft.

Delete your account yourself

If you book sessions on Sissoo, sign in and go to My Account › Delete Account, then press Delete my account. This deletes your login, your profile, your saved cards and the messages you sent to practitioners. If you have an upcoming session or an open order, our team checks it with you first.

Or ask us

Practitioners, or anyone who wants only some of their data deleted, can ask us:

1. Email support@sissoo.com from the email address linked to your account, with the subject "Delete my data", or contact us via the chat or the contact page on sissoo.com.
2. Tell us whether you want your whole account deleted or only certain data.
3. We'll verify your identity, complete your request within one month and confirm by email.

If you signed in with Facebook, Google, Apple or Microsoft

You can also remove Sissoo's access in that account's settings:

• Facebook: Settings > Apps and websites
• Google: Google Account > Your connections to third-party apps & services
• Apple: Apple Account > Sign-In and Security > Sign in with Apple
• Microsoft: Microsoft account > Apps and services you've given access

This stops new data being shared; to delete what we already hold, send us a request as above.

What we may keep

As section 6.3 of our Privacy Policy explains, we may keep records the law requires us to keep (for example booking and payment records for tax), and information you shared publicly, such as reviews.