How do gift cards work?

Sissoo Editorial
Sissoo Editorial
  • Updated

A Sissoo gift card can be spent on any session with any Sissoo practitioner, online or in person. We email it straight away, and it never expires. For now, gift cards work on the sissoo.com website, not in the Sissoo app.

Buy a gift card

  1. Open the gift card page: Gift cards in the menu, or at the bottom of any page.
  2. Choose an amount, from £50 to £300 (or the same in your currency).
  3. Add your name, a message, and the email address of the person you’re treating. Leave the email blank and we’ll send it to you instead.
  4. Pay by card.

Giving it in person

Forward the email, print it, or write the gift card number in a greetings card. The number is all they need, so keep it safe, like cash.

Use a gift card

  1. Book a session on sissoo.com as usual.
  2. At checkout, click Have a gift card? and enter the gift card number. Or click Redeem in the gift card email.

The amount comes off your total. If the session costs more, you pay the rest by card. It works in any currency on Sissoo.

Anything you don’t spend stays on the card, with no expiry date. Use it for your next booking in the same way. You’ll see the remaining balance when you apply the card.

If a session paid with a gift card is cancelled and refunded, the amount goes back on the card.

A gift card can’t be used to buy another gift card.

Changed your mind?

You can get a refund on an unused gift card within 14 days of buying it. Just contact us.

Need help or lost the email?

Use the chat on sissoo.com, or message us on WhatsApp or Instagram from our contact page. You can also email support@sissoo.com. We can resend your gift card.

Frequently asked questions

Do Sissoo gift cards expire?

No, a Sissoo gift card never expires, and anything you don't spend stays on the card. You can use the rest for your next booking in the same way. You'll see the remaining balance when you apply the card.

How do I use a Sissoo gift card?

Book a session on sissoo.com, then at checkout click 'Have a gift card?' and enter the gift card number. You can also click 'Redeem' in the gift card email. The amount comes off your total, and if the session costs more, you pay the rest by card.

How do I buy a Sissoo gift card?

Open the gift card page on sissoo.com, choose an amount from £50 to £300 and pay by card. You can also pay the same in your currency and add your name, a message and the recipient's email. For now, gift cards work on the sissoo.com website, not in the Sissoo app.

Can I get a refund on a Sissoo gift card?

Yes, you can get a refund on an unused gift card within 14 days of buying it. Just contact us. If a session paid with a gift card is cancelled and refunded, the amount goes back on the card.

What if I lost my Sissoo gift card email?

Contact Sissoo and we can resend your gift card. Use the chat on sissoo.com, message us on WhatsApp or Instagram from our contact page, or email support@sissoo.com.

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