Courses, packs and memberships

Some practitioners offer more than single sessions:

• Course: a set number of weekly sessions. You choose the first date, the same day and time is booked for every week, and you pay once.
• Pack: you pay once, then book each session whenever you like until the pack is used or it ends.
• Membership: you pay regularly, for example each month, and book your sessions for free.

Booking with a pack or membership

Open the practitioner's session, pick a time and click Book Now. The session shows as free.

Moving a session

You can move any session in My Account › Appointments, within the practitioner's cancellation policy.

Stopping a membership

Go to My Account › Subscriptions and click Cancel. Your sessions stay until the end of the period you've paid for.

Changed your mind?

You can cancel a pack or membership within 14 days of buying it. We refund what you paid, less any sessions you’ve already had. Use the link Withdraw from contract here at the bottom of any page, or on your order in My Account.

The Sissoo booking fee

You pay it for each session, also in a course, pack or membership: four for a course of 4 sessions, paid with the course; with each pack or membership payment, one for each session it gives you (an unlimited membership: one for each week). Sessions you book with your pack or membership have no fee.